Contact information
Contact Information
Last Updated: October 15, 2026
Welcome to Zorli.
We are committed to maintaining clear communication and providing accessible customer support throughout your shopping experience.
This page contains our official business contact details and explains how customers can reach us regarding products, orders, shipping, returns, and other inquiries.
1. Business Information
Store Name: Zorli
Website: https://zorli.space
Year Established: 2022
Business Address:
228-2821 Tims St
Abbotsford, BC V2T 4B1
Canada
Customer Support Email:
Telephone:
+1 (604) 556-7259
2. Customer Support
Our customer support team is available through the contact information listed above.
We welcome inquiries relating to:
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Eyewear products and specifications
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Product availability and variations
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Order confirmations and payment concerns
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Shipping estimates and tracking
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Returns, refunds, and exchanges
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Damaged or incorrect orders
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General website and shopping assistance
3. Email Inquiries
For the most efficient assistance, please contact us at:
When contacting us about an existing order, include the following information where relevant:
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Your order number
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The email address used during checkout
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The product or issue involved
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A clear description of your request
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Supporting photographs, if necessary
Please do not include passwords, complete payment card numbers, or other unnecessary sensitive information in your email.
4. Telephone Contact
Customers may reach us at:
+1 (604) 556-7259
If your inquiry requires order verification or supporting documentation, our team may ask you to continue the conversation by email.
5. Business Correspondence
Our business mailing address is:
Zorli
228-2821 Tims St
Abbotsford, BC V2T 4B1
Canada
This address is provided for business correspondence and identification purposes.
It should not be used for product returns unless our customer support team specifically authorizes it.
6. Shipping and Delivery Information
Zorli provides free worldwide shipping on eligible orders.
Our estimated delivery timeframe is 7–10 days.
For questions regarding delivery, shipping status, or tracking information, contact our customer support team.
7. Return and Refund Assistance
We provide a 30-day return period with free return shipping for eligible purchases.
To request a return or refund, please email support@zorli.space.
Our team will provide the applicable instructions and guide you through the process.
8. Privacy-Related Inquiries
If you have questions about how your personal information is collected, used, or handled, please contact:
Use the subject line "Privacy Inquiry" to help identify the nature of your request.
We will handle privacy-related inquiries in accordance with our Privacy Policy and applicable privacy laws.
9. Official Communication
For your security, we recommend contacting Zorli through the official communication channels listed on our website.
Please be cautious of unsolicited messages requesting passwords, complete payment card details, or sensitive personal information.
10. Our Commitment
At Zorli, we value transparent communication, responsible customer service, and a positive online shopping experience.
Whether you are exploring our eyewear collection or seeking assistance with an existing purchase, we appreciate the opportunity to help.
Zorli – Your Vision. Your Style.